Frequently Asked Questions

QUESTIONS

Why should I sign up?
How do I sign up?
Can I purchase a trial membership?
Do you limit the amount of content that I can watch in a day?
How often is new content uploaded to the site?
Can I download videos from PureXXXFilms?


Payment

What debit/credit cards do you accept?
What company name will appear on my statement when I subscribe?
Who will have access to my personal details once I’ve signed up?
Are all your transactions secure?

Registration Problems

I’m not receiving any emails from Pure XXX Films even though I’ve signed up for the newsletter?
I’ve forgotten my username/password, what should I do?
My username/password doesn’t seem to be working, What should I do?

Account Settings

I recently changed my email address, how do I update it?
How do I change the password that I set up my account with?

 


 

Pure XXX Films:



Here at Pure XXX Films, we love Porn and we love to share our passion with others! We’ve got a wide selection of hardcore filth, only available online! So no matter if you like Amateurs, Arse to Mouth, Spitting, Anal, Foodplay, Solo Girls, Watersports or some straight up pussy fucking, we’ve got something for everyone!

Sounds great! How do I sign up?
To sign up visit our Join Now page, choose the membership package that suits you best, any voucher codes that you wish to apply to your membership, and then just fill out the requested personal details! We will only ask you for your First and Surnames, Email Address, Your chosen Username and Password, Date of Birth and your address. You will then need to supply us with your debit/credit card details.

 

Can I purchase a trial membership?
We currently do not offer trial memberships but we have loads of FREE Hardcore footage at our Pure Hub, we also have free trailers for every scene under our Trailers Section!

 

Do you limit the amount of content that I can watch in a day?
No, once you’ve activated your account you can view our videos as much as you like! You can also download all our scenes to save them for later!

 

How often is new content uploaded to the site?
We upload new scenes, photosets and other content daily! We also post daily on our Blog.

 

Can I download videos from Pure XXX Films?
Yes, you can stream our footage and also download our videos in a QuickTime Movie format from our website.

 

 

Payment:


What Debit/Credit Cards do you accept?

We currently accept Visa, MasterCard, American Express, Maestro, Solo and Electron.

What company name will appear on my statement when I subscribe?
When subscribed to Pure XXX Films, the name ‘PUREMEDIA’ will appear on your statements.


Who will have access to my personal details once I’ve signed up?
No-one. All transactions are processed by our Epoch billing system, so your personal details will never be accessed by any staff at Pure XXX Films or by any other persons.

Are all your transactions secure?
All our transactions are 100% secured by our Epoch billing system and we are backed by Thawte certificate security, one of the leading online validation services. We will never pass your details and your privacy will NEVER be at risk.


Registration Problems:

I’m not receiving any emails from Pure XXX Films even though I’ve signed up for the newsletter?
If you have applied for our email newsletters then they may being detected as spam/junk mail and being blocked by your email provider. To prevent this add newsletter@purexxxfilms.com to your address book or trusted email list.


I’ve forgotten my username/password, what should I do?
If you have forgotten your username/password, please email us at support@purexxxfilms.com, with your email address and your full name, we’ll send you a recovery email.


My username/password doesn’t seem to be working, what should I do?
If you are having log-in problems please complete our help & support form on the website, or alternatively you can email us at support@purexxxfilms.com.


Account Settings:

I recently changed my email address, how do I update it?
To change your email address in our system, please complete our help & support form on the website. We will email you to confirm your new address.

How do I change the password that I set up my account with?
To change your password that you registered with, please complete our help & support form on the website along with your current user name and email address that you registered with.